October 1, 2024
Terms and Conditions for Booking the Aging Cellars
These terms and conditions are agreed upon between SICA La Beaufortaine, a variable-capital company headquartered in Beaufort and registered with the Albertville Trade and Companies Register under number 332 641 687, hereinafter referred to as "SICA La Beaufortaine," and any individual or entity wishing to make a reservation via the SICA La Beaufortaine's booking site, hereinafter referred to as "the visitor."
Purpose
These terms and conditions define the contractual relationship between SICA La Beaufortaine and the visitor, as well as the conditions applicable to any booking made through the SICA La Beaufortaine website, whether the visitor is a professional or a consumer.
Booking a visit through this site implies full acceptance of these terms and conditions by the visitor. These terms and conditions take precedence over any other general or specific conditions not expressly agreed to by SICA La Beaufortaine. SICA La Beaufortaine reserves the right to modify these terms at any time. In this case, the terms applicable will be those in effect at the time of the visitor's booking.
Service Details
The services offered are those published on the SICA La Beaufortaine website. They include reservations for guided tours of the aging cellars.
Free Entry and Payment on Site
Children under 5 years old can visit the cellars for free, provided they present proof. If no valid proof is presented or if there is fraud, payment will be required on site.
Respect for Booking Time Slot
Visitors must adhere to their booking time slot and arrive at least 10 minutes before the scheduled time. No refunds will be given for delays or no-shows.
Payment Terms
Payment is required at the time of online booking. Payments will be made through the secure Stripe module. Payment is mandatory to confirm the reservation.
Reservation Confirmation
Confirming the reservation means accepting these terms and conditions, acknowledging that you have read them, and waiving any other conditions. The provided information and the recorded confirmation will serve as proof of the transaction. Confirmation will be considered as signature and acceptance of the transaction. SICA La Beaufortaine will send the reservation confirmation by email.
Cancellation
Visitors who are non-professional individuals do not have a right to cancel reservations for visits, according to Article L.121-21-8 of the Consumer Code.
Intellectual Property
All elements of the SICA La Beaufortaine website are and remain the intellectual and exclusive property of SICA La Beaufortaine. No one is allowed to reproduce, exploit, redistribute, or use any part of the site, whether software, visual, or audio, without permission.
Data Protection Policy
- Data Controller and Recipients
We inform you that your personal data, collected through interactions with our company, is processed by SICA La Beaufortaine, located at 234 Avenue du Capitaine Bulle, 73270 BEAUFORT. The data collected will be used by SICA La Beaufortaine and shared with our technical service providers as needed.
- Purpose of Data Collection
When some of your data is necessary to execute a contract or meet a legal obligation, we will inform you during collection. Your data will be used for:
- Sending your reservation confirmation
- Managing and following up on your reservation
- Contacting you in case of issues/questions about your reservation
- Rights of Individuals
You have the right to access, correct incorrect data, and, under certain conditions, oppose, delete, limit use, or request the portability of your data. To exercise your rights, contact us via the contact page on our website, and provide any necessary identification and request details.
- Data Retention
Your data will be kept for the time needed to fulfill the above purposes. Customer relationship data will be kept for 5 years after the end of the business relationship. Data collected for marketing purposes will also be kept for 5 years after the last contact. After these periods, data will be deleted from active databases and, if necessary, archived for a period not exceeding legal retention periods or applicable archiving obligations. Once these periods expire, data will be destroyed.
Archiving – Proof
SICA La Beaufortaine will archive reservation confirmations and invoices on a reliable and durable medium, ensuring a true copy according to Article 1348 of the Civil Code. The computerized records of SICA La Beaufortaine will be considered proof of communications, orders, payments, and transactions between the parties.
Dispute Resolution
These online terms and conditions are governed by French law. In case of a dispute, the competent courts in Paris have jurisdiction, regardless of the number of defendants or third-party claims.